Introduction
At Electronics Infra, we strive to ensure that your orders are delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the processing, handling, and delivery of your purchases.
1. Order Processing
1.1. Processing Time
Orders are typically processed within [insert number] business days after payment has been confirmed. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
1.2. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase. If you do not receive a confirmation email, please check your spam folder or contact us at [Insert Contact Information].
2. Shipping Methods and Delivery Times
2.1. Shipping Methods
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping
- Expedited Shipping
- Express Shipping
Shipping options and associated costs will be displayed at checkout. The available shipping methods may vary based on your location.
2.2. Delivery Times
Delivery times depend on the shipping method selected and the destination of the order. Estimated delivery times are as follows:
- Standard Shipping: [Insert Estimated Time]
- Expedited Shipping: [Insert Estimated Time]
- Express Shipping: [Insert Estimated Time]
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as carrier delays, customs processing, or adverse weather conditions.
3. Shipping Rates
3.1. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the order. Shipping fees will be displayed at checkout before you complete your purchase.
3.2. Free Shipping
We may offer free shipping on orders that meet a minimum purchase requirement. Any applicable free shipping offers will be displayed at checkout.
4. International Shipping
4.1. Availability
We offer international shipping to select countries. Please check our website for a list of countries we ship to. If your country is not listed, please contact us to inquire about possible shipping options.
4.2. Customs and Import Duties
International orders may be subject to customs and import duties, taxes, and fees, which are the responsibility of the recipient. These charges vary by country and are not included in the shipping cost. Electronics Infra is not responsible for any additional charges imposed by customs authorities.
5. Order Tracking
5.1. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the tracking number provided.
5.2. Tracking Updates
Tracking updates may take up to 48 hours to appear after the order has been shipped. If you do not see updates or have any concerns about your shipment, please contact us for assistance.
6. Delivery Issues
6.1. Incorrect Address
Please ensure that your shipping address is accurate and complete. Electronics Infra is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you realize that your address is incorrect after placing an order, please contact us immediately to update it.
6.2. Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact us as soon as possible. We will work with the carrier to investigate the issue and, if necessary, arrange for a replacement or refund.
6.3. Unclaimed Packages
If a package is returned to us due to being unclaimed or undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.
7. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
