- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.
- You may track the shipping status of your order on our website, by clicking at Track your Order section.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
- We use Fedex, Aramex to ship our products to your destination as available during checkout and chosen by you.
- We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners does not have coverage or served you improperly. HOWEVER, WE CAN’T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, then they will not accept the shipment.
Shipping Time / Delivery Time
- We make our best efforts to ship your order within same day of the order. 99% of our orders are shipped within 24 Hours.
- We ship on week days (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY
- Orders placed before 4.00 PM will be shipped on the same day except on Sundays and Public Holidays.
- Shipments through Fedex / Aramex, if created before 04:00 PM will be picked up by them on the same day. Otherwise, the shipment will be picked up only on the next day.
- Though we can guarantee a delivery time of 2-5 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.
- Please plan your order allowing sufficient time for the delivery instead of last-minute orders.
All items are delivered with no warrenty (unless otherwise specified in the product page) to protect the customers from any manufacturing defect.If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
We guarantee to provide accurate descriptions and high-quality product as mentioned in the website. But don’t give any kind of guarantee/warranty in our products.
Changing or Canceling An Order:
Need change something about your order or just want it canceled? You can ask us (by Email only ) to change the items on your order, update an address or payment method, or just cancel it. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be alterd or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it.In some cases Order cancellation may attract 5% bank charges depending on the payment methods used by customer.(It is because most of payment gateway providers collect their Commision even though order cancelled and refunded.).Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. ELECTRONICS INFRA reserves the right to take the final decision on all refund request.
Limits Of Responsibility:
We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.